Insights

Track review trends, monitor ratings, manage customer feedback and gain valuable insights to improve your online reputation.

AI Review Summary
Ratings & Projections
Feedback Management
AI Sentiment Analysis
Get Review Insights

Review Trends & Sentiment Breakdown

Overal Rating & Review Count

Get a clear snapshot of your total reviews and overall rating across platforms. See where your business stands and track review volume effortlessly.

Rating Projections

Understand how additional 5-star reviews can impact your overall rating. Get actionable insights to improve your review score across all connected platforms.

Ratings Across Platforms

Analyze your review distribution across different rating levels. Track positive vs. negative sentiment and identify trends to enhance customer satisfaction.

Unlock Customer Sentiment

AI Review Summary

Get an AI-generated summary of key themes from customer reviews. Quickly identify what customers love and areas that may need improvement.

AI Customer Sentiment

Analyze customer sentiment at a glance with AI-driven insights. See common positive and negative themes to better understand customer perceptions.

Review Website Clicks

Track how many users are clicking on your review links across different platforms. Measure engagement and see where your customers are leaving feedback.

Manage Customer Feedback

Feedback Submissions

Easily track and manage direct customer feedback in one place. Search, filter, and respond to submissions to improve customer satisfaction and address concerns efficiently.

AI Feedback Summary

Get AI-powered insights into common customer concerns and trends. Identify key issues, improve communication, and enhance your service with data-driven feedback analysis.

Customer Experience Index

Track overall customer sentiment and engagement levels. See the percentage of positive vs. negative experiences and monitor feedback submission trends to improve customer satisfaction.

Review Requests & Campaign Performance

Campaign Series Performance

Analyze the effectiveness of your review request campaigns. Track open rates, engagement, and website clicks to optimize your outreach strategy.

Contact Type Performance

Compare the success of SMS and email review requests. See how many were sent, opened, and engaged with to refine your communication approach.

Team Performance

Monitor team members’ review request activity and engagement rates. Identify top performers and optimize your strategy to drive more customer interactions.

Unlock Powerful Insights With Review Analytics

Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!

Try absolutely free

Try TrueReview free for 14 days and send up to 250 SMS and email review requests.

Save 20% when billed annually!
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$29 $49
Save $240 when billed yearly ($348/year)
Plan details:
250 review requests per month
Email Drip Campaigns
1 Location
Direct Link & Reactions
1 Campaign
5 AI Response Suggestions Per Month
Monitor Up To 3 Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
Small Business
$59 $99
Save $480 when billed yearly ($708/year)
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
✨ AI Review Response Generator
Monitor Up To 5 Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
Premium
$179 $299
Save $1,440 when billed yearly ($2,148/year)
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
✨ AI Review Response Generator
Monitor All Supported Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$49
Per month billed monthly
Plan details:
250 review requests per month
Email Drip Campaigns
1 Location
Direct Link & Reactions
1 Campaign
5 AI Response Suggestions Per Month
Monitor Up To 3 Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
Small Business
$99
Per month billed monthly
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
✨ AI Review Response Generator
Monitor Up To 5 Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
Premium
$299
Per month billed monthly
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
✨ AI Review Response Generator
Monitor All Supported Review Sources
Unlimited Custom Link Connections
Brand customization
Team Management & Permissions
Start free 14-day trial
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