Features designed to grow your reviews
Get more positive reviews, collect customer feedback, and improve your business with these powerful tools.
Review requests sent by SMS
Send personalized review requests through SMS. Your customers will receive a link to leave a review on websites you specify.
Review requests sent by Email
Increase customer engagement by creating additional follow-up emails after the initial contact.
Automated drip campaigns
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
See more detailsCustom branded review requests
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
See more detailsSegment customers
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
Surveys
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
See more detailsDirect customer feedback
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
See more detailsAutomate your review requests
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
See more detailsReports and analytics
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
See more detailsManage multiple locations
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
See more detailsImport contacts via CSV
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
See more detailsBusiness review profile
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
See more detailsAdd your review websites
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
See more detailsStay on top of your requests
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
See more detailsView and respond to reviews with AI
Respond to reviews instantly. The powerful AI Review Response Generator analyzes your review and suggests a unique response, saving you time.
See more detailsTeammates and Permissions
Invite teammates as admins, or restrict their access to specific locations and businesses.
See more detailsShareable links
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
See more detailsEmbed reviews
Get your Google, Facebook and TrueReivew reviews in front of more customers by embedding them on your website!
