Field Service Business
Your all-in-one solution to get more positive reviews, collect customer feedback and avoid negative reviews.
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More reviews help boost a business’s ranking in local search results. TrueReview automates review requests to increase visibility.
A large number of positive reviews builds customer trust. TrueReview encourages satisfied customers to leave reviews via SMS and email.
Reviews provide insights. TrueReview collects reviews and feedback through customizable surveys to drive business growth.
"Easy to use and loaded with all of the features one could ask for. Getting reviews is now easier than ever and my volume of reviews has literally exploded with True Review"
Gordon F.
Sales Rep, Carpets and Flooring
TrueReview connects with apps you already use to automate your review requests.
You can request reviews for any website of your choice. Simply select from our list of supported websites or add a custom link to any site where you’d like to collect reviews.
For Google, Facebook, and TrueReview, you can view and reply to reviews directly from your TrueReview dashboard. Platforms like Yelp, which support displaying reviews on your dashboard, also allow you to generate AI-powered review response suggestions with a direct shortcut to the review’s response page, making it quick and easy to reply.
Yes, when you connect your "Google My Business" account, you will be prompted to select which location you would like to manage.
Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.
Yes, you can automatically add contacts to your TrueReview account, or send review requests right away by connecting your CRM, EMR, POS or any other software you use through Zapier. You can also use the TrueReview API to create an integration.
Yes, TrueReview offers API access in the Premium subscription plan. All plans also offer Zapier integration. Learn more
Yes, you can cancel your subscription at any time from your account settings. Subscriptions expire at the end of the billing cycle.
SMS requests are sent from a dedicated toll-free number assigned to each business. To send SMS review requests, business verification is required. Learn more
No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription.
Yes! TrueReview subscriptions are designed to support agencies managing reviews for other businesses. You can either create individual accounts, or use the Premium plan to manage all businesses under a single account.
Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!
